Outages

Outage Commenced

2025-11-14T14:40:47.1370000

Details

Our Network Team has identified a piece of network equipment that needs to be repaired, and a technician will be on-site around 10:30 am this morning to fully restore all services.

Affected Venues

Last Updated

2025-11-14T22:20:28.0430000

Outage Commenced

2025-11-16T23:58:48.0130000

Details

We are aware of an issue resulting in a loss of service for user's. We are arranging a technician to attend and restore the outage.

Affected Venues

Last Updated

2025-11-17T00:06:16.6800000

Outage Commenced

2025-11-13T13:58:00.6430000

Details

Outage to equipment in tower 2 due to water leak - equipment offline until power can be restored.

Affected Venues

Newstead Towers

Last Updated

2025-11-13T23:07:30.1500000

Outage Commenced

2025-11-18T00:00:01.1130000

Details

We are currently investigating an ongoing internet outage at your location. Our Network Team is working to restore services as soon as possible, but it appears to be an Energex power outage at the upstream location. We will keep customers informed.

Affected Venues

Illumina

Last Updated

2025-11-18T00:37:29.2730000

Outage Commenced

2025-11-18T00:00:01.1130000

Details

We are currently investigating an ongoing internet outage at your location. Our Network Team is working to restore services as soon as possible, but it appears to be an Energex power outage at the upstream location. We will keep customers informed.

Affected Venues

White Dawn

Last Updated

2025-11-18T00:37:41.4030000

Outage Commenced

2025-11-18T00:00:01.1130000

Details

We are currently investigating an ongoing internet outage at your location. Our Network Team is working to restore services as soon as possible, but it appears to be an Energex power outage at the upstream location. We will keep customers informed.

Affected Venues

Landmark Toowong

Last Updated

2025-11-18T00:37:50.4970000

Outage Commenced

2025-11-21T12:12:01.1670000

Details

The technician has arrived on site

Affected Venues

Empire Apartments

Last Updated

2025-11-22T00:45:16.5700000